RoboGNSS

Terms of Use

Effective date: September 12, 2026.

Robota LLC ("we"), the operator of RoboGNSS, provides hosted GNSS correction management: an NTRIP caster, stream health monitoring, RINEX archives, and related tools, available at robognss.com and app.robognss.com. These terms are the agreement between you and Robota LLC for using any of it. If you create an account or use the service, you are agreeing to them. How we handle your data is covered separately in our privacy policy.

The most important part: this is not a safety system

RTK corrections end up steering tractors, flying drones, and guiding machines that move earth. We build RoboGNSS carefully and we do everything we can to keep it up and accurate — but we do not guarantee that it will be. A stream can drop, arrive late, carry a bad position, or stop entirely, and we may pause or terminate a stream ourselves for the reasons described below.

So: do not rely on RoboGNSS as the sole safeguard in any application where a missing, delayed, or wrong correction could injure someone or damage property. Anything that moves people, carries a payload over people, or cuts, digs, or drives near them must have its own independent safety checks — geofences, RTK-fix-loss handling, operator supervision, whatever your application calls for — that do not depend on our service behaving. If losing corrections would turn into an accident rather than a pause, the safety logic has to live on your side.

We are not designed, tested, or certified for use as a component of a safety-of-life, aviation, medical, or life-support system, and you agree not to use the service as one.

What RoboGNSS does

You run a GNSS base station. Your receiver pushes its correction stream (RTCM) to a private mountpoint on our caster, and you mint credentials for your own rovers to pull it back down. We monitor the stream's health, archive its raw observations for your plan's retention period so you can download RINEX later, and — on paid plans — pull streams from other casters you have rights to and forward your stream onward to third-party casters such as Onocoy, RTK2go, or any NTRIP destination you choose.

We also offer free GNSS tools at robognss.com/tools.

Your account

Your data stays yours

You own the correction streams, raw observations, RINEX files, station configuration, and anything else you push to or generate on RoboGNSS. We do not claim any rights over it. What we do is process it at your direction: relay it to your rovers, archive it if you have archiving on, convert it when you ask for RINEX, and forward it to the destinations you configure. We look at stream and connection metadata to keep the service healthy, to bill correctly, and to detect abuse; the specifics are in the privacy policy. We do not sell your data or use it for advertising.

Forwarding and pull sources

Forwarding your stream to another caster, and pulling a stream from another caster into RoboGNSS, are paid-plan features. Both come with a condition you have already seen in the app, because every forward asks you to confirm it before it is created or redirected:

I certify that I own this data or am legally permitted to forward it to this destination.

That confirmation is part of these terms too. You may only forward or pull data that you own or are permitted to redistribute. Public casters, state CORS networks, commercial correction services, and other people's Onocoy stations all have their own terms; it is your job to know them and follow them, not ours. We record your confirmation with a timestamp on the forward, and if a destination network tells us a stream reaching them through us is not what it claims to be, we will act on it — see "Flags, verification, and enforcement" below.

Forwards to Onocoy additionally require a receiver-control verification (a prescribed temporary height change at the receiver that only someone who controls the antenna can perform) and are limited to streams pushed directly from your receiver; pulled streams cannot be forwarded to Onocoy.

Things you may not do

Flags, verification, and enforcement

Every stream we ingest is checked continuously: broadcast position against declared position, position movement between messages (the signature of a relayed network solution), and in-stream station ID against the one you declared. Anomalies are recorded as flags on your station and shown to you in your dashboard. Flags by themselves are advisory — we will not silently cut a stream because of one.

Beyond that, we may — with or without notice, depending on how serious it is — revoke a receiver-control verification, block a forward from reconnecting, pause a station, or terminate a forward, stream, or account when a stream looks relayed, duplicated, or misrepresented, when a destination network reports a problem with it, or when an account is otherwise breaking these terms. Where it is practical we will tell you why, and you can email us to dispute it.

Plans, billing, and downgrades

The Free plan provides a private caster for one base station and has no trial expiry. Paid plans (Pro, Fleet, and Enterprise) add bases, rovers, forwarding, and pull sources; the current limits and prices are on the pricing page and are enforced by the caster itself. Subscriptions are billed by card through Clerk Billing with Stripe underneath; we never store your card details. You can cancel your subscription from the app's billing controls.

Upgrades take effect immediately. Downgrading or canceling keeps your paid plan's features until the end of the billing period you have already paid for. When the lower plan takes effect, anything over its limits is paused and every setting is kept: within each kind of resource the oldest stay active and the rest are paused. The Free plan has no forwarding and no pull sources, so on Free those are paused whatever their age. Upgrading lifts plan pauses again, up to the new plan's limits.

Archived observations are the exception. The lower plan's retention window applies with no grace period: observations older than that window are removed at the next cleanup, and upgrading does not bring them back. Download anything you need to keep before the downgrade takes effect.

Paid plans renew automatically at the price and interval shown when you subscribe, and keep renewing until you cancel. Cancel before your renewal date to avoid the next charge; you keep the paid plan until the end of the period you have already paid for. Except where these terms say otherwise or the law where you live requires it, payments are not refundable — we do not refund or credit the unused part of a period you have already paid for. Upgrading takes effect immediately and is charged pro rata for the rest of the current period; downgrading takes effect at the end of the current period and does not refund the difference. If you think we have billed you in error, email support@robognss.com and we will look at it.

Prices are shown in US dollars. For customers in Texas, Texas sales tax on the taxable portion of this service (80% of a subscription charge, because RoboGNSS is a data processing service) is included in the price and remitted by Robota; nothing is added at checkout. Customers elsewhere are responsible for any tax that applies where they are.

Prices may change; we will announce any change before it takes effect on an existing subscription, and you can cancel before it does.

Archives and retention

If archiving is on, we store your station's raw observations for your plan's retention period and serve them back to you as RINEX from your dashboard. Retention differs by plan: 7 days on Free, 30 days on Pro, and 90 days on Fleet. Observations older than your retention period are pruned and cannot be recovered, so download what you need to keep.

Free tools and the RINEX converter

The survey point shifter, RINEX position updater, and photo GPS shifter run entirely in your browser; your files never leave your device and no account is needed. The RINEX converter is different: it runs on our servers, needs a free account, and accepts files up to 50 MB. A file you submit is uploaded, converted, and deleted right away — never stored, inspected, or shared.

The tools are offered as a convenience and without warranty. Check the output before you trust it, the same way you would with any processing step in a survey.

Availability and changes to the service

We aim to keep RoboGNSS running around the clock, but we do not promise uninterrupted or error-free service, and we do not offer an uptime commitment on self-serve plans (Enterprise customers may have an SLA in their own agreement). We may change, add, or retire features, and we may suspend the service for maintenance, security, or reasons outside our control. If we ever shut down a feature that holds your data, we will give you a reasonable chance to export it first.

Warranty and liability

The service is provided as-is and as-available. While we do everything possible to offer a robust service, we make no warranty that it will be available, accurate, timely, or fit for any particular purpose, and everything in "The most important part" above applies here in full.

To the extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, crop damage, equipment damage, or personal injury arising from your use of — or inability to use — the service. To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the twelve months before the claim arose. Some jurisdictions do not allow some of these limits, so some may not apply to you.

You agree to cover us against claims from third parties that arise from your breach of these terms — in particular, from forwarding or relaying data you did not have the right to redistribute.

Ending your account

You can stop using RoboGNSS at any time. Deleting a source removes its credentials immediately; deleting your account removes your data within 30 days, as described in the privacy policy. Email support@robognss.com if you want a copy of your data first.

We may suspend or terminate your account if you break these terms, if we are required to by law, or if we stop offering the service. If we terminate you for abuse — relaying, misrepresentation, or attacks — we may do so immediately. If we terminate you for any other reason, we will tell you and give you a reasonable chance to download your archives before they are removed. Sections that by their nature should survive (your data ownership, the warranty and liability terms, and the forwarding responsibility) survive termination.

Changes to these terms

We may update these terms. We will post the new version on this page and update the effective date at the top; for material changes we will also email the address on your account before they take effect. Continued use after that date means you accept the new terms.

Governing law

These terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-law rules. Any dispute arising out of them or out of your use of RoboGNSS belongs in the state or federal courts sitting in Dallas County, Texas, and you and we each agree to that venue.

Contact

Questions about these terms? Email support@robognss.com.

RoboGNSS is operated by Robota LLC, 5015 Voyager Dr #7, Dallas, TX 75237, United States.