Privacy Policy
Effective July 24, 2026
Who we are
RoboGNSS (“we”) provides hosted GNSS correction management: an NTRIP caster, stream health monitoring, and related services, available at robognss.com and app.robognss.com.
Information we collect
- Account information. Sign-in is handled by Clerk (clerk.com), our authentication provider. We receive your name, email address, and a unique account identifier. We never see your password.
- Base station data. The information you configure for each source: name, mountpoint, declared coordinates, reference frame, and station ID, plus the coordinates your receiver broadcasts inside its correction stream.
- Stream and connection metadata. Connection times, client IP addresses, software identifiers (User-Agent), data volumes, and message statistics, used for health monitoring, abuse prevention, and billing.
- Correction data. RTCM correction streams pass through our caster transiently to connected rovers. If you enable archiving, raw observations are stored for your retention period and are accessible only to your account.
How we use it
- To operate the service: relaying streams, showing health, enforcing access control.
- To detect abuse, including rebroadcast of licensed correction data that is not yours.
- To communicate service and account notices.
- For billing, when you subscribe to a paid plan.
We do not sell your data or use it for advertising.
Third parties we rely on
- Clerk — authentication and account management.
- Railway — application hosting and databases (United States region).
- Cloudflare — DNS.
- Stripe (via Clerk Billing) — payment processing, when paid plans launch. We never store card details.
Retention and deletion
Stream metadata and health history are kept while your account is active. Archived observation data follows your plan’s retention period. Deleting a source removes its credentials immediately; deleting your account removes your data within 30 days. Email support@robognss.com to request deletion or a copy of your data.
Cookies
We use only the session cookies required for sign-in (set by Clerk). No advertising or cross-site tracking cookies.
Changes
We will post any changes to this policy on this page and update the effective date above.